The 3 A’s: Ingredients for a peaceful office life
In his efforts to restore office morale, John finished with, “After listening to your comments and agreeing with everything that has been said, I’m willing to accept whatever reprimand is deemed appropriate. If necessary I am willing to offer my resignation to save another staff member their job. Once again, please accept my sincere apology; I promise that this behavior will not happen in the future.”
When implemented, these three important A’s – p Apologize, Agree and Accept Responsibility – will establish more positive and productive relationships in the office. Everyone makes mistakes, and problems will arise in the workplace at one time or another. The ability to handle these situations effectively is the sign of a superior manager, employee or coworker.
Esther Francis Joseph is a personal and family coach and author of, “Memories of Hell, Visions of Heaven: A Story of Survival, Transformation, and Hope,” her personal story of survival and perseverance, despite a violent childhood. Growing up on the picturesque island of St. Lucia, Esther molded her literary talents with her childhood experiences as she continues down her path to leading a joyous and fulfilled adult life. To learn more or contact Esther, please visit www.unityinherited.com.
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