P&C Ag Solutions has partnered with AgriSync to further the company’s commitment to providing excellent service and support to area farmers. Through the AgriSync service management tool, P&C Ag Solutions’ expert advisors can deliver additional support and problem solving remotely through any smartphone. This provides another method to help their farmer customers solve problems, make decisions and maximize uptime.
“P&C Ag Solutions is an innovative leader in the emerging precision agriculture technology market,” says Casey Niemann, president ofAgriSync, Inc. “We’re excited to partner with them, and help their experts troubleshoot issues, explain new technology, and continue to deliver high-quality customer support and satisfaction.”
AgriSync is the first remote support app for agriculture. It enables live video calling, which will assist technicians and subject matter experts in providing better service to their farmer customers when breakdowns occur or decisions need to be made. The live video technology allows the advisor to see exactly what the farmer sees to help bring speed to resolution. Within the app, advisors can organize and manage their help requests through a ticketing system and obtain instant feedback from customers about the quality of service they received.
Precise and Concise Ag Solutions is an agronomic and technology consulting company operating in the Saginaw Valley and Thumb of Michigan. P&C Ag Solutions has introduced AgriSync to current customers and is utilizing this new technology within their service plans and service calls.
“AgriSync gives our customers a better support experience, and gives our company the ability to handle high support volume more effectively and efficiently,“ says Mike Houghtaling, president of P&C Ag Solutions. “AgriSync is a total win!”
P&C Ag Solutions was founded in 2000 with the goal of providing a high-level of expertise in agronomy and technology. They have also become experts in the emerging area of precision agriculture technology, specifically precision planting, providing farmers the latest technology and advancements on the market.