Susie and Ron had been working together for eleven years and had been managers for the last three. Ron was struggling with the challenges of getting his organization to perform at a high level. He had noticed that Susie consistently stayed within budget and not only met—but exceeded—her goals. Ron saw Susie in line at the company cafeteria and asked if he could sit with her at lunch. After some small-talk, Ron shared his struggles with Susie and jokingly asked what her secret was. Susie mentioned that she had been taking improv classes for a few years and not only were they a lot of fun, they helped her overcome her fear of speaking in public and make a bigger impact in meetings.